As the COVID-19 crisis continues, our priority is the health and wellbeing of our people, clients and the community.
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We take all complaints very seriously. If you have a complaint about an IOOF product or service (or wish to obtain further information about the status of an existing complaint), please call us 1800 913 118 or fill the form below.
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For other contact details please click on the links below.
If you would like to know the address of our other offices, including financial advisers, you can use our financial adviser search.
Phone: 1800 913 118
International: +61 3 8614 4967
Adviser online access (Portfolio Online)
We take all complaints very seriously. If you have a complaint about an IOOF product or service (or wish to obtain further information about the status of an existing complaint), please call us 1800 913 118 or fill the contact form above.
Australian call centre
Free from landlines and most mobile phones
From 8am to 6pm AEST