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1800 913 118

Free from landlines and most mobile phones (from 8am to 6pm AEST Monday-Friday).
For other contact details please click on the links below.

Department	Contact details
IOOF Employer Super IOOF Pension IOOF Personal Super IOOF Essential	Phone: 1800 913 118 International: +61 3 8614 4967 Email: ClientFirst@ioof.com.au Online access (IOOF Online)
IOOF Pursuit	Phone: 1800 913 118 International: +61 3 8614 4967 Email: ClientFirst@ioof.com.au Online access (Portfolio Online)
IOOF MultiMix IOOF MultiSeries IOOF WealthBuilder	Phone: 1800 002 217 Email: investorservicesemails@ioof.com.au Online access (Portfolio Online)
OnePath Superannuation, Pensions & Investments – OneAnswer Frontier, OneAnswer and Integra products	Phone: 133 665 International: +61 2 4224 1335 Email: General Enquiry Form

Products	Contact details
IOOF Employer Super IOOF Pension IOOF Personal Super IOOF Essential	Phone: 1800 913 118 International: +61 3 8614 4967 Email: clientfirst@ioof.com.au Adviser online access
IOOF Pursuit	Phone: 1800 913 118 International: +61 3 8614 4967 Email: clientfirst@ioof.com.au Adviser online access (Portfolio Online)
IOOF MultiMix IOOF MultiSeries IOOF WealthBuilder	Phone: 1800 002 217 Email: investorservicesemails@ioof.com.au Adviser online access (Portfolio Online)
IOOF Alliances (Self-licensed AFSL solutions)	Phone: 1800 205 951 Email: andy.marshall@ioof.com.au

MAILING ADDRESSES

If you would like to know the address of our other offices, including financial advisers, you can use our financial adviser search.

Office	Street Address	Mailing Address
Registered office Australia	IOOF Holdings Ltd ABN 49 100 103 722 Level 6, 161 Collins Street Melbourne VIC 3000	IOOF Holdings Ltd GPO Box 264 Melbourne VIC 3001

Office locations

Office	Street Address
Victoria	Level 6, 161 Collins Street Melbourne VIC 3000
New South Wales and Australian Capital Territory	The Bond Level 3, 30 Hickson Road Millers Point NSW 2000
Queensland and Northern Territory	Level 11, 200 Mary Street Brisbane QLD 4000
Western Australia	Level 28, Central Park 152-158 St Georges Terrace Perth WA 6000
Tasmania	Level 9, 59 Liverpool Street Hobart TAS 7000 (Vodafone building)
South Australia	Level 1, 44 Pirie Street Adelaide SA 5000

Company	Contact details
Boardroom InvestorServe	Boardroom Pty Limited Level 12 Grosvenor Place 225 George Street Sydney NSW 2000 Phone: 1300 552 203 (Australia only) International: + 612 8016 2893 Boardroom website
IOOF	Cary Helenius Executive Director, Market Eye Email: investorrelations@ioof.com.au Phone: 0403 125 014

Noha Habib
Senior Account Director, Symbol Strategic Communications
Email: ioof@symbolstrategic.com.au
Phone: 0449 571 078

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About our complaints process

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Australian call centre

1800 913 118

1800 913 118

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