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Australian call centre
1800 913 118
Free from landlines and most mobile phones (from 8am to 6pm AEST Monday-Friday).
For other contact details please click on the links below.
| Department | Contact details |
|---|---|
| IOOF Employer Super IOOF Pension IOOF Personal Super IOOF Essential |
Phone: 1800 913 118 International: +61 3 8614 4967 Email: ClientFirst@ioof.com.au Online access (IOOF Online) |
| IOOF Pursuit |
Phone: 1800 913 118 International: +61 3 8614 4967 Email: ClientFirst@ioof.com.au Online access (Portfolio Online) |
| IOOF MultiMix IOOF MultiSeries IOOF WealthBuilder |
Phone: 1800 002 217 Email: investorservicesemails@ioof.com.au Online access (Portfolio Online) |
| OnePath Superannuation, Pensions & Investments – OneAnswer Frontier, OneAnswer and Integra products | Phone: 133 665 International: +61 2 4224 1335 Email: General Enquiry Form |
| Products | Contact details |
|---|---|
| IOOF Employer Super IOOF Pension IOOF Personal Super IOOF Essential |
Phone: 1800 913 118 International: +61 3 8614 4967 Email: clientfirst@ioof.com.au Adviser online access |
| IOOF Pursuit |
Phone: 1800 913 118 |
| IOOF MultiMix IOOF MultiSeries IOOF WealthBuilder |
Phone: 1800 002 217 Email: investorservicesemails@ioof.com.au Adviser online access (Portfolio Online) |
| IOOF Alliances (Self-licensed AFSL solutions) |
Phone: 1800 205 951 Email: andy.marshall@ioof.com.au |
MAILING ADDRESSES
If you would like to know the address of our other offices, including financial advisers, you can use our financial adviser search.
| Office | Street Address | Mailing Address |
|---|---|---|
| Registered office Australia | IOOF Holdings Ltd ABN 49 100 103 722 Level 6, 161 Collins Street Melbourne VIC 3000 |
IOOF Holdings Ltd GPO Box 264 Melbourne VIC 3001 |
Office locations
| Office | Street Address |
|---|---|
| Victoria | Level 6, 161 Collins Street Melbourne VIC 3000 |
| New South Wales and Australian Capital Territory | The Bond Level 3, 30 Hickson Road Millers Point NSW 2000 |
| Queensland and Northern Territory | Level 11, 200 Mary Street Brisbane QLD 4000 |
| Western Australia | Level 28, Central Park 152-158 St Georges Terrace Perth WA 6000 |
| Tasmania | Level 9, 59 Liverpool Street Hobart TAS 7000 (Vodafone building) |
| South Australia | Level 1, 44 Pirie Street Adelaide SA 5000 |
| Company | Contact details |
|---|---|
| Boardroom InvestorServe | Boardroom Pty Limited Level 12 Grosvenor Place 225 George Street Sydney NSW 2000 Phone: 1300 552 203 (Australia only) International: + 612 8016 2893 Boardroom website |
| IOOF |
Cary Helenius Executive Director, Market Eye Email: investorrelations@ioof.com.au Phone: 0403 125 014 |
Senior Account Director, Symbol Strategic Communications
Email: ioof@symbolstrategic.com.au
Phone: 0449 571 078
About our complaints process
We take all complaints very seriously. If you have a complaint about an IOOF product or service (or wish to obtain further information about the status of an existing complaint), please call us 1800 913 118 or fill the contact form above.
1800 913 118
Australian call centre
Free from landlines and most mobile phones
From 8am to 6pm AEST
Monday-Friday