A letter from Dave Woodall, CEO Superannuation

Welcome to our end-of-financial-year update.

With 30 June just around the corner, this edition is packed with timely insights and practical content to help you and your employees make the most of super. We share an EOFY checklist to help your employees boost their retirement savings and maximise tax savings, plus a summary of key tax and super changes for you to be aware of.

It’s also a great time to reflect on the progress we've made together. Over the past 12 months, we've focused on delivering better outcomes for your employees, including strong investment performance, lower fees for many of our members and enhanced digital security. These initiatives are part of our ongoing commitment to supporting your business and helping your employees feel more confident about their financial future.

SS&C business partnership transition update

As you may know by now, Insignia Financial has entered an arrangement with SS&C Technologies (SS&C), a global technology leader, which is intended to simplify and transform our superannuation business.
From 1 July, Insignia Financial will subcontract a range of technology and operations functions for our superannuation business to SS&C. This arrangement includes the transition of people, and premises from Insignia Financial to SS&C.

When our Technology and Operations teams transition to SS&C on 1 July, most things will remain unchanged for your business and employees. You’ll continue to engage with the same contacts on the same phone numbers and email addresses. At 1 July, all member data will remain on Insignia Financial’s superannuation platforms, with adherence to APRA’s regulations and Insignia Financial’s privacy policy and information classification and handling standards. Over time, as part of transformation and simplification of our Master Trust (superannuation) offerings, data will migrate off Insignia’s Master Trust platforms onto SS&C’s – however member data will always continue to reside within Australia.

We’re proud to partner with SS&C. We have a long term, strong, shared future commitment to enabling Insignia to become Australia’s leading and most efficient diversified wealth management company and for SS&C to become the leading superannuation tech and operations provider in Australia, and enhanced digital experiences and more efficient service.

We remain focused on delivering value, stability, and growth for your business and employees.

Strong longer-term performance for IOOF Balanced Growth members

IOOF’s Balanced Growth investment option – our default MySuper investment option – delivered a strong 8.33% p.a. over five years ending 31 March 2025.

Stanley Yeo, Head of Strategy and Equities commented: “Our investment approach emphasises a long-term focus, prioritising sustained growth and stability. A strong 8.33% p.a. over five years is great news for members in our Balanced Growth investment option.”

Discover more about our latest results here.

Supporting your employees’ super savings through market volatility

In early April, new US trade policies caused significant market volatility, raising concerns about an economic downturn. During such periods of market volatility, it’s natural for members to feel uneasy amidst the uncertainty. And we know many members have felt concerned regarding this recent market volatility. However, it’s crucial to remember that super is a long-term investment. Our investment strategy is designed to withstand these fluctuations by focusing on sustained growth and stability over the long-term.

The IOOF Balanced Growth investment option is a robust, well diversified portfolio designed to capture growth opportunities whilst also managing against potential downturns. By spreading investments across various asset classes, including unlisted assets like unlisted infrastructure, we aim to reduce risk and enhance returns. Find out more about how we manage your employees super in times of market volatility.

We manage your employees’ super prudently using a disciplined, research-driven process supported by rigorous governance and active portfolio management. This helps to ensure your retirement savings are strategically positioned to pursue growth while navigating market challenges.

Preparing for Payday Super

As part of the Government’s upcoming reforms to strengthen the superannuation system, it is proposed that from 1 July 2026, employers will be required to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages – commonly referred to as Payday Super.

This shift from quarterly to more frequent payments is designed to improve retirement outcomes for employees by reducing the risk of unpaid or delayed super. For employers, this change will mean aligning payroll systems to ensure SG contributions are received by employees’ super funds within seven calendar days of each payday. While the legislation is not yet in effect, we encourage you to begin reviewing your payroll processes and systems to prepare for a smooth transition. We’re here to support you every step of the way.

Reduction of our administration fees

On 1 June 2025, we were excited to announce a number of product changes to IOOF Employer Super, designed to deliver better outcomes for members.

We have reduced the Administration and Account Keeping Fee disclosed in our Product Disclosure Statements (PDS).

This means your employees can continue to enjoy the benefits of IOOF Employer Super's extensive range of investments, market-leading technology, and unique super tax benefits, now with more competitive fees.

Note, your employees’ current fees may be different to those disclosed in our PDS. Members can refer to the communication we sent out in April 2025 by logging into their account.

Our April communication also included more information about other updates, including changes to our Cash Account, tax and fund reserves, communications preferences, and more.

Additional enhancements to cyber security

As part of our cyber security enhancements, we have released additional multi-factor authentication (MFA) for your employees to increase protection against unauthorised access, fraudulent activity and to safeguard data and accounts. Your employees will now experience additional authentication checks when logging into their account online. This enhancement is in addition to the multi-factor authentication required for all new client registrations.

Your employees may be prompted to complete MFA using SMS verification when they log in from a new device or from two separate geographical locations within a short period of time.

Read our cybersecurity flyer for more information about online security.

To ensure your employees can continue to access their accounts online, it is important we have a valid mobile number for them. If an employee has any issues logging into their account, they can contact us directly via phone 1800 9113 118 so we can ensure we have the correct contact details on record. Alternatively, if they need to update their mobile phone number, they can also contact us.

Resources to help your employees on their retirement journey

We have a range of useful resources that can help your employees build financial confidence, grow their super and plan for retirement.

Our News and insights section of the website has a range of content to help your employees stay informed with the latest news and views on retirement, superannuation and investments. Check out some of the educational tools and resources.

We look forward to continuing our relationship and supporting your employees’ financial journeys. Stay tuned for more updates, and as always, don’t hesitate to reach out if you have any questions or feedback.

Warm regards,
Dave Woodall
CEO, Superannuation | Insignia Financial