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  1. About IOOF

Trustee and Fund Information

IOOF Investment Management Limited (IIML) as a licensee of a registrable superannuation entity, is required to publicly disclose certain information and documents, including information and remuneration details of its Executive Officers.

 

Product Disclosure Statements for closed products can be accessed at ioof.com.au/forms

Find out which investment options haven't passed the test in financial year 2022/2023

Information for our 2023 Annual Members' Meeting

Information for our 2022 Annual Members' Meeting

Information from our 2021 Annual Members' Meeting

IOOF Portfolio Service Superannuation Fund and AvWrap Retirement Service

Information from our 2020 Annual Members' Meeting

AvWrap Retirement Service

IOOF Portfolio Service Superannuation Fund

The Member Outcomes Assessments for the year ended 30 June 2022 can be accessed below: 

Notice date Nature of event or change Impact of the change
25 October 2023 Successor Fund Transfer and Change of Trustee and Administrator and Administration Fee (where applicable) Notice to Symetry and FinHQ members to inform them of the change of Trustee to IOOF Investment Management Limited and successor fund transfer to Rhythm Super including a change of administrator, grandfathering of administration fees or change in administration fees and other feature changes. These changes take effect on 2 December 2023.
6 September 2023 Enhancements impacting clients’ Income preferences Notice to Managed Discretionary Account (MDA) clients of Expand Extra and Shadforth Portfolio Service about changes to Income Preferences effective 12 October 2023. Other members within Expand Extra and Shadforth Portfolio Service will be notified within 12 months.
29 May 2023 Income Protection premium rates and changes to Terms and Conditions
 Notice to members of Expand Extra Super, Expand Essential Super, Shadforth Portfolio Service (SPS) Super, IOOF Employer Super and IOOF Personal Super, about changes to Income Protection premium rates and some Terms and Conditions, effective 1 July 2023.
23 February 2023 Changes to: brokerage fees; Cash Account; Administration costs paid from the reserve; Family Fee Aggregation; investment options; Protecting Your Super refunds; Administration Fee and Account Keeping Fee (subset of members)  Notice to members of Expand Extra, Expand Essential, Shadforth Portfolio Service (SPS), IOOF Employer Super, IOOF Personal Super, IOOF Pension about the following changes effective 31 March 2023:
  • changes to brokerage fees (including Managed Portfolio Service if applicable)
  • change to the interest retained amount for the Cash Account
  • revised estimate for administration costs paid from the reserve
  • additional MLC Investments Limited (MLCI) investment options added to Investment menu
  • increase the number of linked accounts for Family Fee Aggregation from 6 to 8 (NA for IOOF Employer Super and Expand Essential)
  • investment fees no longer included in Protecting Your Super refunds
  • notice of Administration Fee and Account Keeping Fee changes per Expand Extra / Expand Essential PDS dated 14 November 2022 (PDS fees will apply to a cohort of members effective 1 April 2023).
08 December 2022
Reduction of PDS Account Keeping Fees for IOOF products from 14 November 2022

Notice to impacted members of IOOF Employer Super, IOOF Personal Super, IOOF Pension (including TAP), and IOOF Complying Pension:

PDS Account Keeping Fee reduction:
  • MySuper/Core: $90 (previously $117)
  • Full Menu: $150 (previously $180) 
26 October 2022
Products rename, change of Administration Fee and Account Keeping Fee, custodian change

Notice to members of eXpand and IOOF Essential that:

  • the services will be renamed to Expand Extra and Expand Essential respectively;
  • the Administration Fee will change; and
  • the Account Keeping Fee will change.

These changes take effect from 14 November 2022.

Notice to members of eXpand, IOOF Essential and Shadforth Portfolio Service that IOOF Investment Services Ltd replaces Australian Executor Trustees Ltd as the new custodian.

This change took effect from 26 September 2022.
26 November 2021 Intra fund transfer and change of administrator (confirmation of fee waiver) 
 A follow up notice to a subset of AvWrap Retirement Service and Acquire Retirement Service members to inform them that an account keeping fee waiver will apply to their new Rhythm Super account from 1 December 2021, for a period of 12 months, as we had identified that their administration fees would increase as part of the transition. The 12 month fee waiver period provides these members with adequate time to determine if Rhythm Super is suitable for them. 
29 October 2021 Intra fund transfer and change of administrator
 Notice to AvWrap Retirement Service and Acquire Retirement Service members to inform them of the transfer of their product to Rhythm Super including a change of administrators, different administration fees and other feature changes. These changes take effect on 1 December 2021. 
18 October 2021 Fund closure Notice to IOOF Pursuit Focus, IOOF Pursuit Core, IOOF Pursuit Select (including any badges) members of the closure of those funds and transfer to eXpand, IOOF Essential, IOOF Personal Super and Shadforth Portfolio Service on 3 December 2021.
26 July 2021 Investment option closure and cessation of associated admin fee discount for some members Notice to members of an investment option closure and transfer of funds into members’ Cash accounts.

Some members received historical administration fee discounts for super invested in those funds, which will also cease at the time of the investment option closure.
23 July 2021 Default insurance change Notice to members of an IOOF Employer group to advise of change to default insurance arrangements, including opportunity to maintain existing insurance prior to change (if applicable).
15 July 2021 Notice of SMF ERF fund closure

Notice to members in SMF Eligible Rollover Fund (ERF) of the fund’s closure as part of the government’s ‘Reuniting More Superannuation’ legislation.

The SMF ERF is closing and will transfer all balances to the Australian Taxation Office (ATO) by 15 October 2021.
31 May 2021 Update to the AvWrap Retirement Service Trust Deed

Notice to AvWrap Retirement Service members to inform them that the Trust Deed has been amended to:

  • increase the administration fee cap from 2% per annum to 3% per annum (based on your account balance as at 30 June each year, or when you close your account), subject to a minimum of $40 per month; and
  • remove IIML’s ability to charge other fees that are no longer being charged, including contribution, switching and withdrawal fees.
These changes apply from 1 July 2021 and any administration fees charged above the new cap will be refunded to members at the end of the financial year.
12 April 2021 Fund closure Notice to IOOF Portfolio Service, IOOF LifeTrack, Bendigo Financial Solutions, Financial Partnership Portfolio Service and IOOF Pursuit Focus members of the closure of those funds and transfer to eXpand, IOOF Essential, IOOF Personal Super and Shadforth Portfolio Service on 11 June 2021.
March 2021 Fund closure Notice to MAP Super and Pitcher Partners Super Fund members of the closure of those funds and transfer to IOOF Employer Super, IOOF Personal Super and IOOF Pension on 24 April 2021.
February 2021 Default insurance change Notice to members of an IOOF Employer group to advise of change to default insurance arrangements, including opportunity to maintain existing insurance prior to change.
December 2020 Fund closure Notice to Bendigo and Adelaide Bank Staff Super Plan (BASSP) and AustChoice Super members of the closure of those funds and transfer to IOOF Employer Super, IOOF Personal Super and IOOF Pension on 13 February 2021.
November 2020 Changes to the Cash Account There has been a change of underlying investment for the Cash Account to improve net interest on cash. The Cash Account will be invested in a new interest bearing account from 1 December 2020. The indirect cost will vary and is expected to be no more than 0.70%. The net interest will be aligned to the cash rate set by the Reserve Bank of Australia.

The change is due to come into effect 1 December.

Clients in IOOF Pursuit, IOOF Portfolio Service, LifeTrack and other legacy products received a Significant Event Notice informing them of the changes to the Cash Account.
May 2020 Change to the premium rates for all members with group insurance Group Death and Total Permanent Disability and Income Protection premium rates will increase from 1 July 2020.
May 2020 Temporary change to pension minimums as part of the Federal Government’s Covid-19 stimulus package.

This change is applicable to all account-based pension and Term Allocated Pension (TAP) products under:

AvWrap Retirement Service
IOOF Portfolio Service Superannuation Fund
SMF Eligible Rollover Fund
Various small APRA fund

 Temporary halving of pension minimum drawdown rates for financial years 2019/20 and 2020/21 for account-based pensions and TAPs.
November 2019 Putting Members’ Interests First Notice to members with balances under $6,000 that insurance will be cancelled on 1 April 2020 unless members opt in under new PMIF rules.
May 2019 Change of administration fee for the Cash Hub for all members in Acquire Retirement Service. This was communicated in error and was not actually applicable for Acquire Retirement Service accounts which will be confirmed by a follow up note in members 2018/2019 Annual Statement.
May 2019 Change to the premium rates for all members with group insurance Group Death and Total Permanent Disability and Income Protection premium rates will increase from 1 July 2019.
April 2019 Protecting Your Super (PYS) Notice to members who haven’t received a contribution for 16 continuous months their insurance will be cancelled on 1 July 2019 unless they opt in under PYS rules.
October 2018 Change to the Administration Fees and Account Keeping Fee for Shadforth Portfolio Service: Super & Shadforth Portfolio Service: Pension
  • The Administration Fee structure was simplified to one fee for all investment options (Previously Full and Select Fee options)
  • Clients in the Full menu had reduced Administration fees from 15 November 2018
  • Clients in the Select menu had a reduced Administration fee cap from $2 million to $1 million and an increase in the Account Keeping Fee from $117 to $180.

Name Australian Business Number
HUB24 Custodial Service Limited 94 073 633 664
IOOF Investment Services Limited 80 007 350 405
IOOF Service Co Pty Ltd 99 074 572 919
Nexon Asia Pacific Pty Ltd 70 095 335 023
SuperChoice Services Pty Ltd 78 109 509 739