Q&A – Pandemic leave disaster payment

Find out what your peers are asking – based on real-life questions submitted to TechConnect.

By Stuart Sheary, Senior Technical Services Manager

Q: My client has contracted Covid-19 and must self-isolate. As a result of having to self-isolate she is unable to work. Is my client eligible for any government assistance?

A: Your client may be eligible for the Pandemic Leave Disaster Payment if she is unable to work and earn income because either themselves or someone they are caring for must self-isolate or quarantine due to COVID-19.

Your client will not be eligible if, during your isolation or caring period, they got or will get:

  • any income, earnings or salary from paid work
  • any income support payments, ABSTUDY Living Allowance, Parental Leave Pay or Dad and Partner Pay.

To this end if your client is receiving sick leave during the period they are required to isolate, then she will not be entitled to the Pandemic Leave Disaster Payment.

In addition, your client must have liquid assets of less than $10,000 on the first day of the period they care claiming for. Liquid assets include any cash and other readily realisable assets. This relatively low threshold may disqualify many otherwise eligible clients.

If your client has less than $10,000 in liquid assets and does not receive any income or income support payments during this period, then she may be entitled to up to $750 for each 7 day period of self-isolation, quarantine or caring. 

How much she is entitled to will depend on the number of hours lost. The scaled Pandemic Leave Disaster Payment is as follows:

  • Nil if she has lost less than 8 hours
  • $450 if she lost at least 8 hours or a full day’s work, and less than 20 hours of work
  • $750 if she lost 20 hours or more of work.

The Pandemic Leave Disaster Payment should not be confused with the Covid-19 Disaster Payments which were payable to people who lost work due to a state public health order. This payment is no longer available.

For more information on the Pandemic Leave Disaster Payment please see Services Australia.   

More information

If you have any questions, or would like more information, please contact the IOOF TechConnect team on 1300 650 414.

The information in this section of the website is intended for financial advisers only and is not to be distributed to clients. It has been prepared on behalf of Australian Executor Trustees Limited ABN 84 007 869 794 AFSL 240023, IOOF Investment Management Limited ABN 53 006 695 021 AFSL 230524, IOOF Investment Services Ltd ABN 80 007 350 405, AFSL 230703 and IOOF Ltd ABN 21 087 649 625 AFSL 230522 based on information that is believed to be accurate and reliable at the time of publication.