Migration timeline

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Phase two registration

As new accounts in eXpand and IOOF Essential are created for your clients on migration, you will be maintained as the nominated adviser.

What do I need to do?

You will have access your clients’ accounts via IOOF Online. If you haven’t registered for IOOF Online please contact us.

Have eXpand and IOOF Essential been added to your Licensee's Approved Product List? If you are unsure, contact us and we can step you through the process.

Communications to clients

OCTOBER 2021

 

We will provide detailed communications outlining everything clients need to be aware of. We will keep you fully informed prior to any communications being sent to clients.

  • A Significant Event Notice (SEN) was issued in mid October 2021. The SEN included a website link to the relevant Product Disclosure Statement.
  • A confirmation of the closure of the existing account.
  • A Welcome Letter issued to provide details of the new account and confirmation of the migration.

Transaction freezes

15 november to 6 December 2021

There will be a transaction freeze period to support the migration. The freeze period will mean a temporary suspension on withdrawals, contributions, transfers  and trade instructions to support the migration of data and assets. All existing pension payments will continue. 

From 6 December, the transaction freeze period will end, and all new transactions will be processed into the new account.

Phase two transaction freeze period

Transaction type Freeze begins  What it means
 New business 1 October You can no longer submit a Pursuit Select new business application
In-specie transfer
 22 October You can no longer submit an in-specie transfer
Switch
(buy and sell from one holding to another )		 15 November  You can no longer submit a switch
 Withdrawal 15 November You can no longer submit a withdrawal
 Super to Pension transfer 15 November You can no longer submit a super to pension transfer
 Trade
(buy or sell to or from cash)		 18 November You can no longer submit a trade 
 Contribution 2 December Contributions submitted after this date will be processed to the new account. Please ensure your client updates their USI details with their employer.

Migration December 2021

From To When

IOOF Pursuit Select 

eXpand

 3 December

Annex - IOOF Pursuit Select 

eXpand

 3 December

IOOF Pursuit Select for Count

eXpand

 3 December

IOOF Pursuit Select for Plan B

eXpand

 3 December

IOOF Pursuit Select for Infocus 

eXpand

 3 December

Annex - IOOF Pursuit Focus 

IOOF Essential

 3 December

IOOF Pursuit Focus for Infocus 

eXpand

 3 December
IOOF Pursuit Core eXpand 3 December
evolve migration

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