The past weeks have been very challenging for many people across the country. Bushfires have caused devastation across Australia, threatening lives, wildlife, homes and communities. It is heartbreaking to see these tragedies continue to unfold across the nation. It has also shown the courage and generosity of people and how they respond in challenging times.
At IOOF, we are committed to doing whatever we can to support our people, clients and communities impacted by the fires.
Help for affected clients
We have adjusted some of our processes for clients affected by the bushfire crisis who require early access to their super funds. Relaxing some steps in the financial hardship claim process gives these clients quicker and easier access to their super funds, allowing them to get on with rebuilding their lives.
If you require support please contact us:
ClientFirst: 1800 913 118
International: +61 3 8614 4400
Email: ClientFirst@ioof.com.au
Online via portfolio online www.portfolioonline.com.au
You may also be eligible for government help. Check if you’re eligible to claim via the Department of Human Resources
Help for affected communities
IOOF Foundation Disaster Recovery Appeal
The IOOF Foundation Disaster Recovery Appeal has been set up to provide grants to help Australian communities recovering from natural disasters. Together, IOOF Holdings and the IOOF Foundation have committed to contributing an initial amount of $100,000 to the IOOF Foundation Disaster Recovery Appeal. All donations to this appeal will go directly towards helping emergency services and people, communities and wildlife affected by the bushfires and other natural disasters.
Overall in 2020, the IOOF Foundation will distribute $1,000,000 to Australian community groups. The support for disaster recovery will continue beyond 2020 as communities are rebuilt, tourism returns and economies are renewed.
For more information please contact enquiries@iooffoundation.org.au
Support for employees who volunteer during emergencies
To support communities during emergencies, IOOF are providing crisis leave if an employee is a member of a volunteer organisation such as the Rural Fire Service (RFS), Country Fire Authority (CFA) or State Emergency Service (SES) and are called to assist during a declared emergency.
Support for community volunteers
To acknowledge the need for volunteers in a range of areas, we are now offering our employees the opportunity to increase their volunteer leave to any charitable organisation from the current one day to two days each year.
We understand the road to recovery is long and we will continue to build our support.