Contact Us

Contact Us

Complaints

If we let you down, we want to hear about it.
How to contact us with a complaint

Telephone and Fax Numbers

DepartmentPhoneFax
General enquiries13 13 691800 558 539
Adviser services1800 659 6341800 558 539
Investor, Corporate and Employer services1800 062 9631800 558 539
If calling from outside Australia+61 3 8614 4400+61 3 8614 4490
Shareholder enquiries02 9028 105402 9028 5938

Mailing address

IOOF Holdings Ltd
GPO Box 264
Melbourne, VIC 3001
Australia

Registered Office

  • IOOF Holdings Ltd ABN 49 100 103 722
  • Level 29, 303 Collins Street, Melbourne, VIC 3000, Australia

State Offices

State Mailing Address Street Address
Victoria and
Tasmania
Level 29
303 Collins Street
MELBOURNE VIC 3000
Level 29
303 Collins Street
MELBOURNE VIC 3000
New South Wales and
Australian Capital Territory
GPO Box 4259
SYDNEY NSW 2001
Level 8
35 Clarence Street
SYDNEY NSW 2000
Queensland and
Northern Territory
PO Box 1085
MILTON QLD 4064
Ground Floor
33 Park Road
MILTON QLD 4064
Western Australia PO Box 1747
WEST PERTH WA 6872
Level 1
673 Murray Street
WEST PERTH WA 6005
South Australia GPO Box 546
ADELAIDE SA 5001
44 Pirie Street
ADELAIDE SA 5000

Responsible Entity

  • IOOF Investment Management Limited
  • ABN 53 006 695 021
  • Australian Financial Services Licence number 230524
  • RSE Licence No. L0000406
  • Level 29, 303 Collins Street, Melbourne, VIC 3000, Australia

Trustee

  • IOOF Investment Management Limited
  • ABN 53 006 695 021
  • Australian Financial Services Licence number 230524
  • RSE Licence No. L0000406
  • Level 29, 303 Collins Street, Melbourne, VIC 3000, Australia

IOOF - Your Investment Guardians