Contact Us

Contact Us

Complaints

If we let you down, we want to hear about it.
How to contact us with a complaint

Telephone and Fax Numbers

DepartmentPhoneFax
General enquiries13 13 691800 558 539
Adviser services1800 659 6341800 558 539
Investor, Corporate and Employer services1800 062 9631800 558 539
If calling from outside Australia+61 3 8614 4400+61 3 8614 4490
Shareholder enquiries02 9028 105402 9028 5938

Mailing address

IOOF Holdings Ltd
GPO Box 264
Melbourne, VIC 3001
Australia

Registered Office

  • IOOF Holdings Ltd ABN 49 100 103 722
  • Level 12, 303 Collins Street, Melbourne, VIC 3000, Australia

State Offices

State Mailing Address Street Address
Victoria
Tasmania and
South Australia
GPO Box 264
MELBOURNE VIC 3001
Level 12
303 Collins Street
MELBOURNE VIC 3000
New South Wales and
Australian Capital Territory
Locked Bag 4004
QVB Post Office
SYDNEY NSW 1230
Level 22
207 Kent Street
SYDNEY NSW 2000
Queensland and
Northern Territory
PO Box 1085
MILTON QLD 4064
Ground Floor
33 Park Road
MILTON QLD 4064
Western Australia PO Box 1747
WEST PERTH WA 6872
Level 1
673 Murray Street
WEST PERTH WA 6005

Responsible Entity

  • IOOF Investment Management Limited
  • ABN 53 006 695 021
  • Australian Financial Services Licence number 230524
  • RSE Licence No. L0000406
  • Level 12, 303 Collins Street, Melbourne, VIC 3000, Australia

Trustee

  • IOOF Investment Management Limited
  • ABN 53 006 695 021
  • Australian Financial Services Licence number 230524
  • RSE Licence No. L0000406
  • Level 12, 303 Collins Street, Melbourne, VIC 3000, Australia

IOOF - Your Investment Guardians